The Department of Food, Civil Supplies and Consumer Affairs is entrusted with the responsibility of distribution of essential commodities namely Rice, Wheat, Sugar, Kerosene Oil under the Public Distribution System. The Department implemented the National Food Security Act, 2013 in whole of the J&K State with effect from 1st of Feb, 2016 with the objective to provide access to adequate quantity of quality food at affordable prices. Currently foodgrains are received by the State from the Government of India, for distribution among the AAY, Priority Household (PHH) and Non-priority Households (NPHH). The Department also plays an active role in managing the supplies of other essential commodities.
The Department is also committed to protect and guard the interest of the consumers in the state. To redress the Consumer Grievances, the department has established the Consumer Redressal Agencies These agencies have proved to be fruitful institutions for redressing the grievances of the consumers. The State and District Consumer Councils have also been established under the Consumer Protection Act, 1987 to promote and protect the rights of the consumers. The Department also has a Legal Metrology Wing responsible for bringing, uniformity in respect of Weights and Measures in trade and commerce and regulate sale of goods in package form. The Officers of Legal Metrology Wing are authorized to institute complaints in the Consumer Forum on behalf of aggrieved consumers.